SkillHuman Resources
candidate-kb
Manage candidate knowledge base. Use when ingesting CVs, adding profile information, or querying candidate details for resume/cover letter generation.
◈OpenClaw
By ewurchOriginal project
MIT · FreeView skill
Installable skillMIT
customer-service-script
Write customer service scripts for common scenarios. TRIGGERS - Use when user needs help with customer-service-script related tasks.
instructions.md
--- name: customer-service-script description: | Write customer service scripts for common scenarios. TRIGGERS - Use when user needs help with customer-service-script related tasks. category: Ecommerce version: 1.0 --- # customer-service-script ## Workflow 1. **Understand Requirements** - Context, audience, goals, constraints 2. **Research & Analyze** - Best practices, frameworks, background 3. **Create Draft** - Structured, actionable, tailored output 4. **Review & Refine** - Quality check, consistency, completeness ## Output Format **Context:** [Situation] | **Objective:** [Goal] | **Audience:** [Who] ### Key Components | Component | Details | Owner | Timeline | |-----------|---------|-------|----------| | [Item] | [Specifics] | [Who] | [When] | ### Action Plan 1. **Immediate:** [First steps] 2. **Short-term:** [Build momentum] 3. **Medium-term:** [Scale] ### Success Metrics | Metric | Target | Method | |--------|--------|--------| | [KPI] | [Goal] | [Track] | ## Quality Checklist - [ ] Tailored to context - [ ] Actionable steps - [ ] Measurable criteria - [ ] Professional format--- name: customer-service-script description: | Write customer service scripts for common scenarios. TRIGGERS - Use when user needs help with customer-service-script related tasks. category: Ecommerce version: 1.0 --- # customer-service-script ## Workflow 1. **Understand Requirements** - Context, audience, goals, constraints 2. **Research & Analyze** - Best practices, frameworks, background 3. **Create Draft** - Structured, actionable, tailored output 4. **Review & Refine** - Quality check, consistency, completeness ## Output Format **Context:** [Situation] | **Objective:** [Goal] | **Audience:** [Who] ### Key Components | Component | Details | Owner | Timeline | |-----------|---------|-------|----------| | [Item] | [Specifics] | [Who] | [When] | ### Action Plan 1. **Immediate:** [First steps] 2. **Short-term:** [Build momentum] 3. **Medium-term:** [Scale] ### Success Metrics | Metric | Target | Method | |--------|--------|--------| | [KPI] | [Goal] | [Track] | ## Quality Checklist - [ ] Tailored to context - [ ] Actionable steps - [ ] Measurable criteria - [ ] Professional format
COMPATIBILITY & REFERENCES
Platform guidance
Imported from the listed AgentSkill.sh category. Complete supplied package files and notices are retained. Required external tools and credentials are not installed. No bundled code was executed during import. Individual agent task behavior has not been tested.