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Create a formal Shopify Return record for an order, specifying line items, quantities, and return reason — the first step in the native returns workflow.
Read-only: exports a complete chronological history for a single customer — orders, refunds, returns, addresses, notes, tags, marketing consent, and lifetime spend — as one consolidated CSV.
Merges duplicate customer records: invokes Shopify's native customer merge API where supported, otherwise consolidates the loser record's tags and notes into the winner via customerUpdate.
Adds internal notes to customer records in bulk — useful for post-campaign flags, import annotations, or support context.
Identify orders at risk of generating WISMO support tickets: shipped orders with stale tracking, and unfulfilled orders past their SLA window.
Using Skills workflow skill. Use this skill when the user needs starting any conversation - establishes how to find and use skills, requiring Skill tool invocation before ANY response including clarifying questions and the operator should preserve the upstream workflow, copied support files, and ...
Gathering, analyzing, and acting on user input through surveys, feedback widgets, rating systems, sentiment analysis, and integration with product roadmap to improve products and services.
Design escalation procedures for service issues. TRIGGERS - Use when user needs help with escalation-procedure related tasks.
Read-only: Retrieve a WooCommerce order by ID or customer email and produce a human-readable support summary.
Process a full or partial refund on a WooCommerce order and optionally create a replacement order for the customer.
Update billing or shipping address fields on a WooCommerce order with a private audit note.
Update order status to returned/refunded and log a timestamped note with return reason.
Read-only: Find all unfulfilled orders older than N days and export a WISMO (Where Is My Order) CSV for proactive customer communication.
Design AI customer service systems with handoff. TRIGGERS - Use when user needs help with ai-customer-service related tasks.
Build AI help desk automation systems. TRIGGERS - Use when user needs help with ai-help-desk related tasks.
Build AI FAQ generation systems. TRIGGERS - Use when user needs help with ai-faq-generator related tasks.
Write knowledge base articles with clear steps and troubleshooting guides. TRIGGERS - Use when user needs help with knowledge-base-article related tasks.
Write knowledge base articles for support. TRIGGERS - Use when user needs help with knowledge-base-writer related tasks.
Use to interpret qualitative feedback, trends, and risks across community
Discord Automation via Rube MCP workflow skill. Use this skill when the user needs Automate Discord tasks via Rube MCP (Composio): messages, channels, roles, webhooks, reactions. Always search tools first for current schemas and the operator should preserve the upstream workflow, copied support f...
Design community-led growth strategies. TRIGGERS - Use when user needs help with community-led-growth related tasks.
Improve relationships with communication tools, conflict resolution, and connection ideas
Design internal communication plans. TRIGGERS - Use when user needs help with internal-communication-plan related tasks.
Design membership site businesses. TRIGGERS - Use when user needs help with membership-site-design related tasks.
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