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当用户需要梳理保险理赔案件的事实时间线、重建出险到结案的事件顺序、整合病历报案材料审核记录中的时间信息、识别时间冲突或生成适合理赔审核调查复核客服使用的标准化时间轴时使用本 skill。适用于汇总理赔系统案件记录、报案记录、出险说明、门急诊记录、住院记录、手术记录、检查检验报告、病历首页、出院小结、发票或费用清单、补件记录、审核记录、调查
Use when uploading PDF documents as new cases to Stream Claims, when user says "upload", "create a case", "submit this PDF", or references files to upload to the platform
Use when a user needs to find a doctor, dentist, specialist, therapist, or healthcare provider — especially when they mention insurance, in-network, availability, location, appointments, or booking. Also use for browsing provider reviews, comparing doctors by specialty, or checking if a provider ...
This skill should be used when the user asks to appeal a MetLife pet insurance claim, dispute a denial, challenge an underpayment, draft an appeal letter, review an EOB for appeal grounds, or fight a pet insurance claim decision.
Build or audit knowledge base -- article structure, coverage gaps, deflection rate, and maintenance process. Use when asked to "build a knowledge base", "what docs are missing", "improve our self-serve rate", or "audit our help center".
Design customer support onboarding flow -- first-contact experience, proactive support touchpoints, and setup success checklist. Use when asked to "design our onboarding support", "how do we support new customers during onboarding", or "reduce early churn from setup failures".
当用户需要查找与理赔案件相关的保险条款、定位责任定义和免责条文、根据案件事实匹配相关保险条款、提取影响理赔判断的关键条文或输出适合理赔审核、复核、客服支持和调查使用的理赔条款定位结果时使用本 skill。适用于分析理赔系统案件记录、报案信息、门诊或住院病历、诊断证明、重疾身故事故相关资料、费用清单与发票、调查记录、客服或审核备注、OCR 文本、P
Hiver platform help — Gmail-native help desk that turns shared inboxes into a multichannel support system with AI copilot, SLA tracking, and workflow automations (Free-$49/user/mo). Use when setting up Hiver shared inboxes for a Google Workspace team, Hiver automations not triggering or emails no...
Support operations reconnaissance -- audit current ticket volume, SLA compliance, knowledge base coverage, escalation paths, and CSAT to understand where support is the constraint. Use when asked to "audit our support", "why is our response time bad", "how healthy is our support operation", or "b...
Design SLA framework -- response time targets, resolution time targets, tier definitions, and breach escalation process. Use when asked to "define our SLAs", "what response times should we commit to", "build a support tier structure", or "set up SLA monitoring".
Design escalation path -- Tier 1 to Tier 2 to Engineering handoff, decision criteria, and communication templates. Use when asked to "design our escalation process", "when should support escalate to engineering", "build an escalation runbook", or "reduce escalation rate".
Finds the most informative session recording linked to an error tracking issue. Use when a user has an error tracking issue ID and wants to watch a replay showing what the user was doing when the error occurred. Ranks linked sessions by recency, activity score, and journey completeness, then summ...
Verify phone numbers (carrier + SIM-swap fraud signals) and place AI-powered outbound voice calls via BlockRun's gateway (Twilio + Bland.ai). Trigger when the user asks to look up a number, check fraud risk, buy/rent a phone number, or place an AI voice call. Payment is automatic via x402 from th...
Process a full or partial refund on an order and optionally create a replacement draft order for the customer.
Adds and/or removes tags across a filtered set of customers — supports query-based selection, explicit ID lists, and union/replace tag modes.
Retrieve and summarize full order details for a customer by email, order number, or phone number.
The most comprehensive WhatsApp skill for AI agents. Full messaging (text, media, polls, stickers, voice), reactions, replies, edits, unsend, complete group management, AND persistent searchable message history with SQLite + FTS5. Native Baileys integration - no external services required.
Proactive health monitoring for AI agents. Apple Health integration, pattern detection, anomaly alerts. Built for agents caring for humans with chronic conditions.
Generates ACAS-aligned investigation invite wording, neutral question sets, and evidence logs. USE WHEN starting a driver incident investigation/interview.
Expert Gmail management assistant via Rube MCP. Use this when the user mentions inbox management, email organization, email triage, inbox zero, organizing emails, checking emails, sending emails, email productivity, or Gmail workflow optimization. Provides intelligent workflows and best practices...
Always-active web search safety skill. Classifies every website into SAFE, CAUTION, RISKY, or BLOCKED before reading or citing it. Reads and evaluates real user reviews and feedback to surface genuine sentiment. Detects fake, paid, or astroturfed reviews. Filters misinformation, malware, phishing...
Search, reserve, inspect, and cancel KTX or Korail tickets in Korea with the korail2 + pycryptodome Python packages. Use when the user asks for KTX seats, Korail bookings, train changes, or reservation status.
Vienna public transport (Wiener Linien) real-time data. Use when asking about departures, schedules, disruptions, elevator status, or directions in Vienna's public transport (U-Bahn, tram, bus, night bus). Queries stops, lines, and traffic info.
Track Air France flights using the Air France–KLM Open Data APIs (Flight Status). Use when the user gives a flight number/date (e.g., AF007 on 2026-01-29) and wants monitoring, alerts (delay/gate/aircraft changes), or analysis (previous-flight chain, aircraft tail number → cabin recency / Wi‑Fi)....
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