---
name: appfolio-core-workflow-b
description: 'Automate tenant management and lease operations with AppFolio.

  Trigger: "appfolio tenant management".

  '
allowed-tools: Read, Write, Edit, Bash(npm:*), Bash(curl:*), Grep
version: 1.0.0
license: MIT
author: Jeremy Longshore <jeremy@intentsolutions.io>
tags:
- saas
- property-management
- appfolio
- real-estate
compatibility: Designed for Claude Code
---
# AppFolio — Work Orders & Maintenance

## Overview

Manage the full lifecycle of maintenance work orders through AppFolio's Stack API.
Use this workflow when tenants submit maintenance requests, when you need to assign
vendors to open work orders, track repair progress across properties, or close out
completed jobs with cost records. This is the secondary workflow — for property
dashboards and leasing, see `appfolio-core-workflow-a`.

## Instructions

### Step 1: Create a Work Order from a Maintenance Request

```typescript
const workOrder = await client.workOrders.create({
  property_id: 'prop_4821',
  unit_id: 'unit_12B',
  category: 'plumbing',
  priority: 'high',
  description: 'Kitchen sink leaking under cabinet — tenant reports water damage',
  requested_by: 'tenant_8934',
  due_date: '2026-04-10',
});
console.log(`Work order ${workOrder.id} created — status: ${workOrder.status}`);
```

### Step 2: Assign a Vendor

```typescript
const assignment = await client.workOrders.assign(workOrder.id, {
  vendor_id: 'vendor_plumb_01',
  scheduled_date: '2026-04-08',
  time_window: '09:00-12:00',
  notes: 'Tenant prefers morning. Enter through side gate.',
});
console.log(`Assigned to ${assignment.vendor_name} on ${assignment.scheduled_date}`);
```

### Step 3: Track Work Order Status

```typescript
const open = await client.workOrders.list({
  property_id: 'prop_4821',
  status: ['open', 'in_progress', 'scheduled'],
  sort: 'priority_desc',
});
open.items.forEach(wo =>
  console.log(`#${wo.id} [${wo.priority}] ${wo.category} — ${wo.status} (due ${wo.due_date})`)
);
```

### Step 4: Close Work Order with Cost Record

```typescript
const closed = await client.workOrders.close(workOrder.id, {
  resolution: 'Replaced P-trap and tightened supply line. No further leaks.',
  labor_cost: 175.00,
  materials_cost: 42.50,
  completed_date: '2026-04-08',
  attachments: ['receipt_plumb_0408.pdf'],
});
console.log(`Closed #${closed.id} — total cost: $${closed.total_cost}`);
```

## Error Handling

| Issue | Cause | Fix |
|-------|-------|-----|
| `401 Unauthorized` | Expired or invalid API credentials | Refresh client_id/secret in Stack dashboard |
| `404 Work Order Not Found` | Wrong work order ID or already deleted | Verify ID with `workOrders.list()` |
| `422 Missing required fields` | Category or property_id omitted | Include all required fields per schema |
| `409 Conflict` | Work order already closed | Check status before attempting close |
| `429 Rate Limited` | Exceeded 120 requests/minute | Add exponential backoff with 1s base delay |

## Output

A successful run creates a work order, assigns it to a vendor with a scheduled
service window, and closes it with cost records and resolution notes. The property
manager gets a complete audit trail from request through completion.

## Resources

- [AppFolio Stack APIs](https://www.appfolio.com/stack/partners/api)
- [AppFolio Engineering Blog](https://engineering.appfolio.com)

## Next Steps

See `appfolio-sdk-patterns` for authentication setup and pagination helpers.


---
Source attribution: jeremylongshore
Original project: https://github.com/jeremylongshore/claude-code-plugins-plus-skills/blob/main/plugins/saas-packs/appfolio-pack/skills/appfolio-core-workflow-b/SKILL.md
License: MIT
License information: https://opensource.org/license/mit
Original upstream instructions; downloaded from Dave AI.

## Upstream license notice

MIT License

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.



# Dave AI resource metadata

Creator / publisher: jeremylongshore
Original project: https://github.com/jeremylongshore/claude-code-plugins-plus-skills/blob/main/plugins/saas-packs/appfolio-pack/skills/appfolio-core-workflow-b/SKILL.md
Attribution basis: Source repository record

Fields of work: Real Estate, Sales
Roles: Business Development, Property Manager, Real Estate Agent
Specialties: API
Tools: Appfolio
Country applicability: Country not specified
Classification basis: Source catalog labels
Instruction SHA-256: a45bc1847a4fa2e6396dfe19d4c75f15b28067383ff503ee97dc68ad9b5cee16