--- name: building-phishing-reporting-button-workflow description: Implement a phishing report button (Microsoft 365 built-in Report button or third-party like KnowBe4/Cofense) in email clients with a SOAR-driven automated triage workflow that classifies reported emails, extracts IOCs, takes remediation actions, and gives feedback to reporters. Use when deploying user-reported phishing intake or automating triage of the resulting reporting mailbox. domain: cybersecurity subdomain: phishing-defense tags: - phishing-reporting - email-security - incident-response - security-awareness - outlook - microsoft-365 - soar mitre_attack: - T1566.001 - T1566.002 - T1598.003 - T1204.001 - T1534 mitre_f3: version: '1.1' tactics: - reconnaissance - resource-development - initial-access - stealth techniques: - id: T1598 name: Phishing for Information tactic: reconnaissance source: attack - id: T1660 name: Phishing tactic: initial-access source: attack - id: T1672 name: Email Spoofing tactic: stealth source: attack - id: F1020.002 name: 'Create Fake Materials: Fake Website' tactic: resource-development source: f3 version: '1.0' author: mahipal license: Apache-2.0 nist_csf: - PR.AT-01 - DE.CM-09 - RS.CO-02 - DE.AE-02 --- # Building Phishing Reporting Button Workflow ## Overview A phishing reporting button empowers users to flag suspicious emails directly from their email client, creating a critical feedback loop between end users and the security operations center. Microsoft's built-in Report button is now the recommended approach, replacing the deprecated Report Message and Report Phishing add-ins. When combined with automated triage using SOAR platforms, reported emails can be classified, IOCs extracted, and remediation actions taken within minutes. Organizations with effective phishing reporting programs see 70%+ report rates in phishing simulations. ## When to Use - When deploying or configuring building phishing reporting button workflow capabilities in your environment - When establishing security controls aligned to compliance requirements - When building or improving security architecture for this domain - When conducting security assessments that require this implementation ## Prerequisites - Microsoft 365 or Google Workspace with administrative access - SOAR platform or automation capability (Microsoft Sentinel, Splunk SOAR, Cortex XSOAR) - Dedicated reporting mailbox for phishing submissions - Email security gateway with message retraction capability - Security awareness training platform for feedback loop ## Workflow ### Step 1: Deploy Phishing Report Button - Enable Microsoft built-in Report button via Security & Compliance Center - Configure user reported settings: route to reporting mailbox and Microsoft - For third-party: deploy KnowBe4 Phish Alert Button or Cofense Reporter - Verify button appears in Outlook desktop, web, and mobile clients - Configure report options: Report Phishing, Report Junk, Report Not Junk ### Step 2: Build Automated Triage Pipeline - Configure reporting mailbox monitored by SOAR platform - Auto-extract IOCs from reported emails: URLs, attachments, sender info, headers - Submit URLs to VirusTotal, URLScan.io for reputation check - Submit attachments to sandbox for dynamic analysis - Check sender against known threat intelligence feeds - Auto-classify: confirmed phishing, spam, simulation, legitimate ### Step 3: Implement Response Actions - Confirmed phishing: auto-retract from all inboxes, block sender domain - Confirmed spam: move to junk for all recipients - Simulation email: mark as correctly reported, credit user - Legitimate email: return to inbox, notify reporter - Generate IOC report for threat intelligence team ### Step 4: Create Feedback Loop - Send automated thank-you response to reporter within 5 minutes - Include classification result when analysis completes - Track reporter accuracy and engagement metrics - Recognize top reporters in monthly security newsletter - Feed reporting metrics into security awareness training program ### Step 5: Measure and Optimize - Track mean time to triage (target: under 10 minutes automated) - Monitor report volume trends and false positive rates - Measure user reporting rate in phishing simulations - Report on confirmed threats caught by user reports vs. gateway - Optimize automation rules based on classification accuracy ## Tools & Resources - **Microsoft Report Button**: Built-in Outlook phishing reporting - **Cofense Reporter + Triage**: Enterprise phishing reporting and automated analysis - **KnowBe4 Phish Alert Button**: Integrated reporting with simulation platform - **Microsoft Sentinel**: SOAR automation for triage workflow - **Proofpoint CLEAR**: Closed-loop email analysis and response ## Validation - Report button visible and functional across all Outlook platforms - Reported email arrives in dedicated mailbox within 60 seconds - Automated triage classifies test phishing email correctly - Auto-retraction removes confirmed phishing from all inboxes - Reporter receives feedback notification with classification - Metrics dashboard shows report volume and accuracy trends --- Source attribution: mukul975 Original project: https://github.com/mukul975/Anthropic-Cybersecurity-Skills/blob/54a798831d2266a3ca61ce68a7acb80b81160d57/skills/building-phishing-reporting-button-workflow/SKILL.md License: Apache-2.0 License information: https://www.apache.org/licenses/LICENSE-2.0 Original upstream instructions; downloaded from Dave AI. ## Upstream license notice Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. 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See the License for the specific language governing permissions and limitations under the License. # Dave AI resource metadata Creator / publisher: mukul975 Original project: https://github.com/mukul975/Anthropic-Cybersecurity-Skills/blob/54a798831d2266a3ca61ce68a7acb80b81160d57/skills/building-phishing-reporting-button-workflow/SKILL.md Attribution basis: Source repository record Fields of work: Development & Engineering, Marketing, Operations, Sales Roles: Customer Success Manager, Email Marketer, Operations Manager, PR & Communications, Security Engineer Specialties: API Tools: Outlook Country applicability: Country not specified Classification basis: Source catalog labels Instruction SHA-256: 5962ffafb6265979111dce0d8623ec8fa015827c41bbfe43a4b4d3f57275b05a