---
name: customer-success-380d5c1f6d9d
display_name: Customer Success
description: Build customer success playbooks — onboarding flows, health scoring, QBR templates, and churn intervention plans.
category: Business & Productivity
platforms: [claude.ai, api]
version: 1.0.0
author: Claude Code
tags: [customer-success]
---

# Customer Success

## Overview

Build customer success playbooks — onboarding flows, health scoring, QBR templates, and churn intervention plans.

## When to Use This Skill

Use **Customer Success** when you need to:

- Work with customer success tasks in your project or workflow
- Automate customer success operations at scale
- Generate production-quality customer success output quickly

## Instructions

When this skill is active, Claude will:

1. Understand the full context of your customer success request
2. Apply best practices and conventions for Business & Productivity
3. Produce clean, well-structured, production-ready output
4. Explain key decisions and offer alternatives where relevant

## Examples

### Example 1 — Basic Usage

**User:** Help me get started with customer success.

**Claude:** I'll walk you through the essential steps for customer success in your context...

### Example 2 — Advanced Usage

**User:** I need a production-ready customer success setup with full error handling.

**Claude:** Here's a complete, production-hardened customer success implementation...

## Guidelines

- Always validate inputs before processing
- Follow the conventions of the target platform or language
- Prefer explicit over implicit — clarity beats cleverness
- Include comments for non-obvious logic
- Suggest tests or validation steps where appropriate

## Dependencies

Required: none

## Platforms

Available on: claude.ai, api

---

*Part of the [claude-skills](https://github.com/inbharatai/claude-skills) collection — 183+ skills for Claude.*


---
Source attribution: inbharatai
Original project: https://github.com/inbharatai/claude-skills/blob/02077f8b2c05946a71fa087dee6d614c0b4e4e0d/skills/customer-success/SKILL.md
License: MIT
License information: https://opensource.org/license/mit
Original upstream instructions; downloaded from Dave AI.

## Upstream license notice

MIT License

Copyright (c) 2026 InBharat AI

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.



# Dave AI resource metadata

Creator / publisher: inbharatai
Original project: https://github.com/inbharatai/claude-skills/blob/02077f8b2c05946a71fa087dee6d614c0b4e4e0d/skills/customer-success/SKILL.md
Attribution basis: Source repository record

Fields of work: Sales
Roles: Customer Success Manager
Specialties: Specialty not specified
Tools: Api, Claude.Ai
Country applicability: Country not specified
Classification basis: Source catalog labels
Instruction SHA-256: e84ef669c07612ae9d7507fb8bbc8f9aff2190e3b03442f89a708a33edf97f6f