---
name: customerio-install-auth-d1c960f73b9f
description: |
  Install and configure Customer.io SDK/CLI authentication.
  Use when setting up a new Customer.io integration, configuring API keys,
  or initializing Customer.io in your project.
  Trigger with phrases like "install customer.io", "setup customer.io",
  "customer.io auth", "configure customer.io API key".
allowed-tools: Read, Write, Edit, Bash(npm:*), Bash(pip:*), Grep
version: 1.0.0
license: MIT
author: Jeremy Longshore <jeremy@intentsolutions.io>
---

# Customer.io Install & Auth

## Overview
Set up Customer.io SDK and configure authentication credentials for email, push, SMS, and in-app messaging automation.

## Prerequisites
- Node.js 18+ or Python 3.10+
- Package manager (npm, pnpm, or pip)
- Customer.io account with API access
- Site ID and API Key from Customer.io dashboard

## Instructions

### Step 1: Install SDK
```bash
# Node.js (Track API)
npm install customerio-node

# Node.js (Journeys Track API - recommended)
npm install @customerio/track

# Python
pip install customerio
```

### Step 2: Configure Authentication
```bash
# Set environment variables
export CUSTOMERIO_SITE_ID="your-site-id"
export CUSTOMERIO_API_KEY="your-api-key"

# Or create .env file
cat >> .env << 'EOF'
CUSTOMERIO_SITE_ID=your-site-id
CUSTOMERIO_API_KEY=your-api-key
EOF
```

### Step 3: Verify Connection
```typescript
import { TrackClient, RegionUS } from '@customerio/track';

const client = new TrackClient(
  process.env.CUSTOMERIO_SITE_ID,
  process.env.CUSTOMERIO_API_KEY,
  { region: RegionUS }
);

// Test by identifying a user
await client.identify('test-user', { email: 'test@example.com' });
console.log('Customer.io connection successful');
```

## Output
- Installed SDK package in node_modules or site-packages
- Environment variables or .env file with Site ID and API Key
- Successful connection verification output

## Error Handling
| Error | Cause | Solution |
|-------|-------|----------|
| Invalid API Key | Incorrect or expired key | Verify key in Customer.io Settings > API Credentials |
| Invalid Site ID | Wrong site identifier | Check Site ID in Customer.io Settings |
| 401 Unauthorized | Authentication failed | Ensure both Site ID and API Key are correct |
| Network Error | Firewall blocking | Ensure outbound HTTPS to track.customer.io allowed |
| Module Not Found | Installation failed | Run `npm install` or `pip install` again |

## Examples

### TypeScript Setup
```typescript
import { TrackClient, RegionUS, RegionEU } from '@customerio/track';

// US region (default)
const client = new TrackClient(
  process.env.CUSTOMERIO_SITE_ID!,
  process.env.CUSTOMERIO_API_KEY!,
  { region: RegionUS }
);

// EU region
const euClient = new TrackClient(
  process.env.CUSTOMERIO_SITE_ID!,
  process.env.CUSTOMERIO_API_KEY!,
  { region: RegionEU }
);
```

### Python Setup
```python
import os
from customerio import CustomerIO

cio = CustomerIO(
    site_id=os.environ.get('CUSTOMERIO_SITE_ID'),
    api_key=os.environ.get('CUSTOMERIO_API_KEY')
)
```

## Resources
- [Customer.io Documentation](https://customer.io/docs/)
- [Track API Reference](https://customer.io/docs/api/track/)
- [Customer.io Status](https://status.customer.io/)

## Next Steps
After successful auth, proceed to `customerio-hello-world` for your first API call.


---
Source attribution: Dicklesworthstone
Original project: https://github.com/Dicklesworthstone/pi_agent_rust/blob/f28fc46ee0db8e710d95b8b55592cd38d60f2b26/tests/ext_conformance/artifacts/plugins-community/plugins/saas-packs/customerio-pack/skills/customerio-install-auth/SKILL.md
License: MIT
License information: https://opensource.org/license/mit
Original upstream instructions; downloaded from Dave AI.

## Upstream license notice

MIT License (with OpenAI/Anthropic Rider)

Copyright (c) 2026 Jeffrey Emanuel

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

ADDITIONAL RIDER / RESTRICTION (OpenAI / Anthropic):

This rider is part of the "conditions" of this License. In the event of any
conflict between this rider and any other portion of this License, this rider
controls.

"Restricted Parties" means OpenAI, L.L.C.; Anthropic, PBC; any of their
respective Affiliates; and any person or entity acting directly or indirectly
on behalf of, for the benefit of, or under the direction of any of the
foregoing (including any officer, director, employee, contractor, agent,
consultant, service provider, or representative).

Notwithstanding any other provision of this License, no rights are granted to
any Restricted Party. Any purported license, sublicense, assignment, transfer,
or other permission to any Restricted Party is null and void absent the
express prior written permission of Jeffrey Emanuel.

You may not provide, disclose, distribute, sublicense, sell, lease, lend,
host, make available, or otherwise permit access to the Software or any
derivative work of the Software (as defined in applicable copyright law)
(collectively, "Derivative Works") to or for any Restricted Party.

For purposes of this rider, "use" includes, without limitation: copying,
modifying, merging, publishing, distributing, sublicensing, selling,
transferring, making available, hosting, deploying, executing, benchmarking,
testing, analyzing, indexing, or incorporating the Software or any Derivative
Works into any dataset, training corpus, evaluation harness, or pipeline for
machine learning or other automated systems.

This rider applies to the Software and all Derivative Works. As a condition of
use, you agree that this rider is a precondition to exercising any rights
under this License, and you agree that any distribution of the Software or any
Derivative Works must include this rider provision unmodified.

Any breach of this rider automatically and immediately terminates the
permissions granted by this License. Upon termination, you must immediately
cease all use and distribution of the Software and any Derivative Works and
destroy all copies under your control.

You agree that a breach of this rider would cause irreparable harm and that
Jeffrey Emanuel may seek injunctive or other equitable relief to enforce this
rider, in addition to any other remedies available at law. To the maximum
extent permitted by applicable law, the prevailing party in any action to
enforce this rider shall be entitled to recover reasonable attorneys' fees and
costs.

For purposes of this rider, "Affiliate" means any entity that directly or
indirectly controls, is controlled by, or is under common control with the
specified party. "Control" means ownership of more than 50% of the voting
securities or other ownership interest, or the power to direct management or
policies by contract or otherwise.

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.



# Dave AI resource metadata

Creator / publisher: Dicklesworthstone
Original project: https://github.com/Dicklesworthstone/pi_agent_rust/blob/f28fc46ee0db8e710d95b8b55592cd38d60f2b26/tests/ext_conformance/artifacts/plugins-community/plugins/saas-packs/customerio-pack/skills/customerio-install-auth/SKILL.md
Attribution basis: Source repository record

Fields of work: Marketing, Sales
Roles: Customer Success Manager, Email Marketer, Growth Marketer
Specialties: API
Tools: Customer.Io
Country applicability: Country not specified
Classification basis: Source catalog labels
Instruction SHA-256: 7e9072c57e017ffee2840a32697b1a75d75302190e65cc0cdea0b176128a8d89